Support tickets

Support tickets What should I do before submitting a ticket? Before filling out the form to create a support ticket, try searching our knowledgebase using the search field at the top of SAMETRICA’s Help Centre page. Using the search field is the fastest and easiest...

What are the system requirements?

What are the system requirements? How do I access SAMETRICA’s software on my computer? The table below shares the hardware capabilities required to use SAMETRICA’s software.    What type of operating system should I use? We recommend using one of the...

Data collection tip sheet

Data collection tip sheet Data collection is an important aspect of any type of research study. Inaccurate data collection can impact the results of a study and ultimately lead to invalid results. Ensure your data collection methods for impact evaluation are accurate...