Help Centre


An error message is telling me that some data was not uploaded

The data you collect must match the options available in the SAMETRICA Excel form. As a best practice, data that does not match the SAMETRICA format should not be inputted. For data that has already been collected, please match your previously collected data to...
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How do I create my survey?

What is a survey? Once you have developed the Logic Model of your Impact Framework, you need to build a survey for each stakeholder in order to collect data on expected outcomes.   Where can I create a survey? 1.   Click the Impact Frameworks button on the...
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Why didn’t my report save?

1.   Refresh the page in your web browser. 2.   Clear the cache in your web browser. 3.   We recommend using a high-speed, DSL, broadband cable connection. To test your internet speed, click here. 4.   Still have a question? File a...
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Data collection tip sheet

Data collection is an important aspect of any type of research study. Inaccurate data collection can impact the results of a study and ultimately lead to invalid results. Ensure your data collection methods for impact evaluation are accurate by going through the...
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