Help Centre


How do I change my password?

If you know your current password, you can change it by following the steps below: 1.   Click on the Gear icon on the top-right corner of the page. 2.  Click on Change Password.  3.  Enter your current password into the Current password. 4.  Enter your new password...
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What is the log history button?

After you have uploaded your data in the software, you can review details of your team’s activity on the data collection page. To view this information, click the Log history button under the survey information...
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How can I view my reports?

How do I create reports? from SAMETRICA on Vimeo. Where can I create reports? 1.   Click on the Reports button on the left-hand navigation panel. 2.  Click the Outcome reports tab. 3.  Select your program from the Step 1 bin. 4.  Select your impact framework from the...
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My question was not added to the survey builder

1.   Refresh the page in your web browser. 2.   Clear the cache in your web browser. 3.   We recommend using a high-speed, DSL, broadband cable connection. To test your internet speed, click here. 4.   Still have a question? File a...
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